Includes details on how to place an order, available payment methods, and what to expect after checkout. This section also covers order confirmation, address changes, and other key information to ensure a smooth purchasing experience.
Our primary sales channel is our official website: LoveOurParks.com. You can also order through our official social media shops:. We do not sell our items at physical retail locations, National Park gift shops, or third-party marketplaces like Amazon
We accept the following payment methods:. Our website is securely hosted on Shopify, a leading e-commerce platform trusted by businesses worldwide. Shopify uses SSL encryption to protect your payment information, ensuring a safe and secure checkout p
We regularly restock products, so if the item you want is currently unavailable, you can sign up for a restock notification. This ensures you’ll be among the first to know when your favorite product is back!
Once you complete checkout, you will be directed to an order confirmation page confirming your purchase. You will also receive an order confirmation email at the email address used during checkout. This email serves as proof that we received your ord
Yes, digital gift card are available for purchase on our store in various denominations. We do not currently offer physical gift cards. Digital gift cards are emailed to the customer immediately after the order is placed. They can then be used to pur
If your order has not yet gone into production, we may be able to update the shipping address. To request a change, you must contact us from the email used to place the order (your Customer ID). However, if the new address is in a different state, th
You may be able to change or cancel your order, but this depends on its status at the time of your request. Please contact us as soon as possible with your request. You must email us from the same email address used at checkout to verify your order.
Yes! We offer free shipping on all orders over $100 within the United States. For orders under $100, shipping rates range from $6.99 to $9.99, depending on the destination and package weight. To see the exact shipping cost for your order, add items t
The email address you use when placing your order is critical because it serves as your Customer ID and is the only way we can communicate with you about your order. If you do not wish to receive marketing emails, simply uncheck the box that says "Em
No, for security, privacy, and verification purposes, we can only respond to order inquiries sent from the same email address used to place the order. This ensures that we are communicating with the original purchaser and helps us streamline our supp