There are several ways to reach our support team:. We’re happy to assist and will get back to you as soon as possible!

There are several ways to reach our support team:<ol data-end="407" data-start="100"><li data-end="205" data-start="100">Help Center Contact Form &#x2013; Visit our Help Center homepage and use the &quot;Get Support&quot; section.</li><li data-end="339" data-start="206">Primary Contact Form &#x2013; Submit your inquiry at: <a data-end="336" data-start="260" href="https://loveourparks.com/pages/contact" rel="noopener" target="_new">LoveOurParks.com/pages/contact</a>.</li><li data-end="407" data-start="340">Email Us &#x2013; Send a message to <a data-end="402" data-start="378" rel="noopener">support@loveourparks.com</a>.</li></ol><h3 data-end="435" data-start="409" id="important-notes">Important Notes:</h3><ul data-end="630" data-start="436"><li data-end="578" data-start="436">If you need help with an existing order, you must email us from the same email address used at checkout to streamline our process.</li><li data-end="630" data-start="579">We do not offer phone support at this time.</li></ul>We&#x2019;re happy to assist and will get back to you as soon as possible!

How can I contact customer support?

We strive to respond to all support requests within 1-2 hours during our business hours (Monday – Friday, 9 AM – 5 PM Mountain Time). We appreciate your patience and will get back to you as quickly as possible!

We strive to respond to all support requests within 1-2 hours during our business hours (Monday &#x2013; Friday, 9 AM &#x2013; 5 PM Mountain Time).<ul data-end="418" data-start="184"><li data-end="263" data-start="184">During peak times, it may take us up to 1-2 business days to reply.</li><li data-end="418" data-start="264">We do not monitor support emails on weekends or after business hours, so requests sent during those times will be addressed the next business day.</li></ul>We appreciate your patience and will get back to you as quickly as possible!

What is your response time for inquiries?

We are available Monday through Friday, 9am to 5pm to help with any questions you may have.

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Love Our Parks

Need help with an order or have a question? This section covers how to reach our customer support team and what to expect in terms of response times.

Contact & Customer Support

What is Love Our Parks?

Where can I buy your products?

Where are you located?

Where are your products manufactured and shipped from?

How does Love Our Parks support National Parks?

How can I leave a review?

General Questions

Are your shirts unisex?

Do you offer women’s sizes?

Do you carry youth sizes?

Do you offer v-neck or scoop neck styles?

How do I find the right size?

Do the shirts run small or large?

Will my shirt shrink?

Do you offer tall sizes?

Sizing & Fit

Are your shirts custom printed?

Do the shirts have designs on the back?

What materials are used?

How should I care for my shirt?

What are the dimensions of your tote bags?

Product Details & Printing

How do I place an order?

What payment methods do you accept?

What if the item I want is out of stock?

How do I know if my order was received?

Do you offer gift cards?

Can I change my shipping address after ordering?

Can I change or cancel my order?

Do you offer free shipping?

Why is it important to use a valid email address?

Can I contact you about my order using a different email address?

Ordering & Payment

How long does production and shipping take?

Do you offer international shipping?

Can I track my order?

How do I check my shipping address?

Do you deliver to PO boxes?

My package is missing, what should I do?

What do I do if I received a wrong or defective item?

Shipping & Delivery

What is your return policy?

Who can request a return or exchange?

Are sale items eligible for returns or exchanges?

Returns & Exchanges

Do you offer discount codes?

How do I apply a discount?

Do you have a loyalty or rewards program?

Can I apply multiple discounts?

Promotions & Discounts

Do you offer bulk order discounts?

Do you offer wholesale pricing for retailers?

Can I add my logo or customize the design?

Wholesale & Bulk Orders