What is your return policy?Updated a month ago

What is your return and exchange policy?

We accept returns for new, unused, and unworn shirts within 30 days of purchase. There are two types of returns:

• Exchange – Swap your item for one of equal or lesser value.
• Refund – Return your item for a refund, subject to a $6 restocking fee per item.

Important Return Guidelines:

• Hats, beanies, stickers, and other non-apparel items are non-returnable.
• All sale item purchases are final and cannot be returned or exchanged.
• Items must be unworn, unwashed, and in new condition. Returns with damage, animal hair, or other defects will not be processed.
• Customers are responsible for return shipping costs.

How to Request a Return

1. Visit our return portal at https://loveourparks.com/apps/redo/returns-portal/login and initiate a return
2. In the portal, you will be asked for the reason for return and your choice of preferred solution (exchange, refund, store credit, etc.)
3. Mail the item back to us using the return address and label from the return portal

For any questions, please don't hesitate to contact our support team.

Please review our full return policy for complete information: https://loveourparks.com/pages/returns