What is your return policy?Updated a month ago

What is your return and exchange policy?

We accept returns for new, unused, and unworn shirts within 30 days of purchase. There are two types of returns:

• Exchange – Swap your item for one of equal or lesser value.
• Refund – Return your item for a refund, subject to a $10 restocking fee per item.

Important Return Guidelines:

• Hats, beanies, stickers, and other non-apparel items are non-returnable.
• All sale item purchases are final and cannot be returned or exchanged.
• Items must be unworn, unwashed, and in new condition. Returns with damage, animal hair, or other defects will not be processed.
• Customers are responsible for return shipping costs.

How to Request a Return

1. Email us at [email protected] to request a return and receive a Return Merchandise Authorization (RMA) number.
2. Do not send a return without an RMA number—packages received without one will be discarded.
3. Once you have an RMA number, follow the return instructions provided.

For any questions, feel free to reach out to our support team!

Please review our full return policy for complete information: https://loveourparks.com/pages/returns