What do I do if I received a wrong or defective item?Updated a month ago

We’re sorry for the issue with your order! We’re happy to replace any defective or incorrect items within 30 days of purchase.

For Defective Items:

Please email us at [email protected] with:

1. Your order information
2. A photo of the defect on the item
3. A photo of the packing slip included with your order

For Incorrect Items:

Please email us at [email protected] with:

1. Your order information
2. A photo of the incorrect item you received
3. A photo of the packing slip included with your order

Before contacting us about a wrong item, please double-check your original order confirmation to ensure there wasn’t a mistake during checkout.

We’ll work quickly to resolve the issue and get the correct item to you!