What do I do if I received a wrong or defective item?Updated 10 months ago

We’re sorry for the issue with your order! We’re happy to replace any defective or incorrect items within 30 days of purchase.

For Defective Items:

Please email us at [email protected] with:

1. Your order information
2. A photo of the defect on the item
3. A photo of the packing slip included with your order

For Incorrect Items:

Please email us at [email protected] with:

1. Your order information
2. A photo of the incorrect item you received
3. A photo of the packing slip included with your order

Before contacting us about a wrong item, please double-check your original order confirmation to ensure there wasn’t a mistake during checkout.

We’ll work quickly to resolve the issue and get the correct item to you!